HOW DO I PLACE AN ORDER
You can order right here on the website! You can also send your order details offline via Whatsapp
or the Instagram DM
if you need some guidance through the order process.
DO I NEED AN ACCOUNT TO PLACE AN ORDER?
No you do not. You can go ahead and order as a guest. However, creating an account gives you access to exclusive discounts, information and your order/design history.
I FORGOT TO ADD SOMETHING TO MY ORDER. CAN YOU HELP?
Please call or contact us via WhatsApp ASAP. Do have your order number handy so we can track and update for you if possible. If your order has already been dispatched, we will have to process this as a new order which means you will be required to pay a new delivery fee. You can also opt to pick up from our office in VI.
WHO SHOULD I CONTACT IF I HAVE QUERIES OR COMPLAINTS?
right away! We want every customer to be happy with our products and services. If there are any issues with your order, kindly reach out to us and we'll be happy to rectify it for you ASAP.
I DON'T WANT TO WRITE MY MESSAGE IN ENGLISH. CAN I SEND IT IN ANOTHER LANGUAGE OR MY MOTHER TONGUE?
DEFINITELY! We absolutely adore personal expression and we want to continue to be a safe space for everyone to express themselves in anyway they please ESPECIALLY in our native languages and dialects. We also support emojis as well so please go wild and EXPRESS YOURSELF!
WILL YOU DRAW SOMETHING SPECIAL FOR MY UNCLE'S GRADUATION/NEPHEW'S CHRISTENING/BFF'S DIVORCE PARTY?
Definitely! We love Custom orders. Please send us a reference image for your custom design so we can quote adequately. You can send these via email to email@example.com or via Whatsapp +2438177322184. However, we reserve the right to refuse custom work if it doesn't fit within our brand values and current production processes OR if it infringes on another artist's copyrights. Please bear this in mind.
CAN YOU CUSTOMISE COLOURS OR CHANGE A WORD ON A CARD DESIGN FOR ME?
Ofcourse! Just be sure to put all the information in the "additional information" field when you are personalising your cards. There are limits to changes that can be made and we will be in touch to let you know if your request exceeds our limitations.
I'M ORDERING MULTIPLE PRODUCTS FROM DIFFERENT VENDORS. WILL EVERYTHING ARRIVE TOGETHER?
All products from each vendor has different production/delivery timelines. All timelines are stated on the "product description" page of each product. Kindly refer to the stated timelines and plan your order accordingly. If you want your order to arrive in one delivery, you can do one of these things: 1. Order items with similar delivery timelines 2. Plan your order ahead to allow us hold your delivery until all items are ready to go. 3. Contact us with your request so we can make arrangements to accommodate your needs.
Unfortunately, we don’t offer a gift wrapping service yet. However you can add a personalised card to your order. Personalised cards start from just 3,000naira and are a great way to add a personalised message to your order.